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BEAT MASTER PRIVACY POLICY

Updated 17/02/2019

At Beat Master (BM) we are committed to protecting your privacy. We will only use the information that we collect about you in accordance with all applicable data protection and privacy legislation, regulations and guidance. 
In this privacy notice we explain how we collect and processes your personal data including when you buy tickets for and attend our events and, where applicable, submit forms via our websites. We also explain your data privacy rights and how the law protects you. It is important that you read this privacy policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing your personal data. This privacy policy is in addition to the other notices and is not intended to override them. 
Our Websites and any of our online services are not intended for children and we would not knowingly collect data relating to children without parental consent. 

ABOUT US

Beat Master is the controller responsible for your personal data (collectively referred to as the “Company”, “we”, “us” or “our” in this privacy policy). 
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. 

CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

This policy was last updated on the date shown at the top of the document. We reserve the right to make further changes to this policy from time to time. We will always notify you in advance of any changes that involve a new use of your data that may not be compatible with the purpose for which we originally collected them. 
It is important that the personal data we hold about you is accurate and current so please keep us informed if your personal data changes during your relationship with us. 

THIRD-PARTY LINKS

Our Websites, Beat Master (www.beatmaster.co.uk) and others we may operate from time to time may include links to third-party websites, plug-ins and applications (”Our Websites”). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave Our Websites, we encourage you to read the privacy notice of every website you visit.


Your personal data, is any information that can be used to identify you directly or indirectly. It does not include data where the identity has been removed (anonymous data). We collect your personal data in a number of ways.
Most of the personal data that we process is collected via third party processors or controllers as follows:
THIRD PARTIES EXTERNAL TO BM:
Over and Above
Eventbrite

TECHNICAL DATA WE COLLECT ABOUT YOU WHEN YOU BROWSE OUR WEBSITES

We do not collect or store any technical data from browsing our websites. The cookies created are stored on your devices.


We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

Identity Data We collect your name and title, and date of birth when you buy a ticket for one of our events via our third-party ticketing agencies. We may capture photos and video images when you attend our events for marketing purposes. You will be asked to provide proof of identity (passport or driving licence) in order to access certain areas within our events but we do not store copies of this data. 
Contact Data When you buy tickets for our events we receive your address, email and telephone number so we can send you service communications about the event in question.
Financial Data This is not collected by us. Eventbrite will be the holders of such information incase a refund is due. When that happens, contact us regarding a refund and we will process that via the Eventbrite website. NO FINACIAL DATA IS HELD ON OUR COMPUTERS OR FILINGS.
Transaction Data Details about tickets you have purchased from us. For example: your participant number.

LAWFUL BASES AND PURPOSES

We will only use your personal data when the law allows us to. Most commonly, we rely on the following lawful bases when processing your data.

Where it is necessary for the performance of a contract we are about to enter into- or have entered into with you.  

To administer ticket sales for events where GEE is either the licensor or the licensee

To enable you to take part in a competition.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. 

To handle your enquiry, compliment or complaint so that we can understand your feedback and experiences and improve the quality of our service.

To ask you to leave a survey so that we can identify ways to improve our service

For audit and compliance purposes.

Where we need to comply with a legal or regulatory obligation. 

When you attend our events, we may need to verify your identity and/or your age or are trying to enter a playing area.

To notify you about changes to our terms or privacy policy.

For the investigation and reporting of crime to the relevant authorities.

Where we are obliged to share data with regulators, such as the ICO, for audit and data breach reporting purposes.

To handle any requests you make when you exercise your legal rights as outlined in this policy.

In a limited number of scenarios and where required by law, we rely on consent as a legal basis for processing your personal data:

We may place cookies on your personal device designed to capture Technical Data about the type of device and browser you’re using, your browsing actions and patterns.

To take photo and video images of you at our events for advertising and marketing purposes.

THIRD-PARTY MARKETING

BM takes no resposiblity for marketing supplied by third-party sites linked on our website(s). Please refer to their privacy policies for more information.


We use a number of third party processors to provide and monitor our services and to comply with our legal obligations. 
We have data sharing agreements in place which require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers who process data on our behalf to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

Below we have set out the types of organisations we share your data with:

Third party event licensors and ticketing agents.
Providers of system integration and IT support.
We may share personal data with the relevant authorities and organisations for the prevention and detection of crime or if required to do so by law.
We may also share your data with regulators, accreditation bodies and external auditors.

OTHER DISCLOSURES OF YOUR PERSONAL DATA

We may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

CHANGE OF PURPOSE

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. 
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.


We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. If you are concerned about a potential breach of your data, please contact us immediately.


We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances you can ask us to delete your data: see Request Erasure below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.


 Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please see below to find out more about these rights:

Request access to your personal data (commonly known as a “data subject access request”). 
This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

REQUEST CORRECTION OF YOUR PERSONAL DATA

This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

REQUEST ERASURE OF YOUR PERSONAL DATA

This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

REQUEST RESTRICTION OF PROCESSING YOUR PERSONAL DATA

This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

REQUEST THE TRANSFER OF YOUR PERSONAL DATA

We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

WITHDRAW CONSENT AT ANY TIME

Where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

No fee usually required. 
 You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. 

What we may need from you: 
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. 

Time limit to respond:  
We will to respond to all legitimate requests within one month unless your request is particularly complex or you have made a number of requests. In this case, it may take us longer to respond but we will notify you and keep you updated.

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